Contact us at:  (513) 523-2015
Info@ParkPlaceRealEstate.net
 
Business Hours:
Monday - Friday 9am-5pm
closed daily from noon -1pm
Distinctive Quality Student Housing Serving Miami University Since 1975

MAINTENANANCE REQUESTS

  • For a non-emergency maintenance request, you can submit a work order through this page, email us, or call us at (513) 523-2015.

AFTER HOURS EMERGENCY MAINTENANCE
  • An after hours emergency is a situation in which either the property or the tenant will suffer loss if the situation goes uncorrected until the next business day.  For example – the heat goes out.
  • For an after hours emergency maintenance request, please call (513) 839-0354.  

LOCK-OUTS
  • During business hours, please bring an ID to the office in exchange for a temporary key.  When you return the temporary key, we will return your ID.
  • After business hours, you may call our after hours emergency number.  You will be charged $45 for this service.  Do not break-in to your residence.  If you do, you will be charged to repair the damage and the cost of labor.


SUBMIT A WORK ORDER








Name:

Address:

Phone:

Email:
In the box below, please describe in detail your maintenance request(s).  

Please make sure you indicate the room name and location - for example, 1st floor bathroom or 2nd floor front bedroom.  
TENANT'S RESPONSIBILITY

You are responsible for the simple upkeep of your residence. This includes, but is not limited to:
  • Changing light bulbs.
  • Replacing smoke detector batteries; never leave a detector disabled.
  • Hanging shower curtains & liners.
  • Housekeeping/cleaning.
  • Plunging toilets.
  • Spraying bug spray, setting mouse traps, etc. if needed.
  • Keeping your porch and yard clean and litter free.

HEAT CONTROL
  • You should never turn the heat below 65 degrees in the winter months, especially when the property is vacant during breaks.
  • If the heat is turned off and the property's water pipes freeze and burst, you will be billed accordingly. This can be very costly.

PLUMBING FIXTURES
  • Do not flush paper towels, facial tissues, cotton swabs, condoms, or feminine hygiene products down the commode.
  • Please keep a plunger on hand to avoid being billed for a service call.
  • If we unclog your plumbing fixture and find it was due to tenant negligence, then you will be billed accordingly.  

GARBAGE DISPOSAL
  • The purpose of a garbage disposal is to break down very small scraps of food that fall into the drain.  
  • Your garbage disposal can only handle a small amount of waste at a time and it will not function properly if overloaded.  It is not to be used as a garbage can.
  • Do not allow metal, glass, or other non-food items to fall into the sink drain.  
  • If you use your garbage disposal improperly and it must be repaired, you will be charged accordingly.

PEST PROBLEMS
  • Poor housekeeping is the number #1 cause of pest problems.  
  • Trash (empty beer cans/bottles, etc.) and open food containers left on counters, floors, and furniture attract pests.  Clean up and remove trash regularly, especially after parties.
  • Leaving doors and windows open (without the screens in place) for an extended period of time may cause a pest problem.
  • If we find a pest problem in your residence was caused by tenant negligence, you will be billed accordingly.​